Our Shipping Commitment
At Salsify Innovations (“we,” “our,” “us”), the team behind Stylezmingle, we’re passionate about offering our users (“you”, “your”) a seamless shopping experience. We strive to deliver your fashion finds swiftly and securely, ensuring you can enjoy your purchases without delay. This policy outlines the key terms for shipping products purchased through our site. By placing an order with us, you acknowledge and accept these terms. Our aim is to get your items to you in perfect condition and on time, so you can begin enjoying your new wardrobe additions as soon as possible.
Areas We Ship To
- Nationwide Delivery : We proudly offer shipping across India, reaching all pin codes within the country.
- Domestic Focus : Currently, we only provide domestic shipping services and are not offering international deliveries.
- Urban and Rural Access : Whether you're in a bustling city or a more rural location, we ensure that you can access our fashionable collections.
- Expansion Plans : We are continuously expanding our shipping coverage to bring you the latest trends from even more locations.
- Stay Updated : We encourage you to stay connected with us for any future updates on our shipping network.
Order Processing Timeline
Once you place your order, we typically process it within 1-2 business days, excluding weekends and public holidays. After processing, you will receive a confirmation email with your shipping details. We make every effort to ensure your order is handled as quickly as possible. By doing so, we aim to minimize wait times, ensuring that your stylish new pieces arrive without delay. Please note that processing time may vary depending on the volume of orders and other factors beyond our control.
Expected Delivery Time
Our standard delivery time is approximately 3-8 business days, depending on your location.
- Timely Service : We collaborate closely with trusted delivery partners to ensure a swift arrival of your order.
- Possible Delays : While we strive for prompt delivery, some unforeseen delays may occur, which we ask for your patience with.
- Priority on Speed : Our goal is to get your items to you as quickly as possible so you can start wearing them right away.
Rest assured, we’re committed to delivering your fashion pieces efficiently and on time.
What to Do If Delivery Issues Arise
- Failed Delivery : If delivery fails due to reasons like an incorrect address or unavailability of the recipient, re-delivery attempts will be made.
- Multiple Attempts : Our delivery partner will attempt re-delivery up to two times, ensuring that every effort is made.
- Return to Warehouse : After failed attempts, the order will be returned to our warehouse.
- Re-Delivery Request : If you still want the items, you can request a re-delivery, though additional shipping charges may apply.
- Availability : Ensure someone is available at your address to receive the order or provide alternative contact information.
- Customer Support : If you encounter any delivery issues, our team is always ready to assist and help resolve any concerns.
Handling Damaged or Lost Shipments
If your package arrives damaged, we ask that you contact our customer service team within 48 hours of receipt.
- Damage Claims : Please provide photographic evidence of the damage so we can process your claim swiftly.
- Resolution : We will either replace the damaged item or offer a refund, depending on your preference.
- Lost Packages : In the rare event of a lost shipment, we’ll work with our delivery partner to resolve the situation and offer a replacement or refund.
- Customer Assistance : Our dedicated team is here to support you and ensure that your shopping experience remains smooth, even in such rare cases.
Special Shipping Considerations
Certain items, such as larger or fragile products, may require special handling and delivery arrangements.
- Special Requirements : These items will be clearly marked with any specific shipping instructions on the product page.
- Delivery Updates : If your order contains a product with special delivery needs, we’ll inform you about any extra steps.
- Safe Arrival : Our priority is to ensure that even the most delicate or bulky items arrive safely and in perfect condition.
- Extra Support : If you have any questions about the shipping of such items, feel free to contact our support team.
We aim to provide a smooth delivery process for all types of products, regardless of size or fragility.
Get in Touch with Us
If you have any questions about your order or need assistance with shipping and delivery, we are here to help.
- Contact Us : Reach our customer service team at salsifyinnovations@gmail.com for any inquiries you may have.
- Responsive Support : Our team is available to assist you and provide quick solutions to any concerns you might encounter.
- Your Satisfaction : We are committed to delivering excellent customer service to ensure you’re satisfied with every part of your shopping experience.
Thank you for choosing to shop with us, we look forward to bringing the latest trends straight to your door.